Summary
The study designs a certified data chat that integrates blockchain-based certified car data into negotiation, guided by three design goals and three design principles (certified data provision, selective information disclosure, and data presentation as overview and within conversation), and evaluates it in an experimental market game.
Artifact
A certified data chat for selective, controlled exchange of blockchain-based certified data in used-car negotiations.
Methodology
Design science research; design and development of a chat artifact; experimental market game with students.