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Library/Papers/Certified data chats for future used car markets

Research paper

Certified data chats for future used car markets

The study designs a certified data chat that integrates blockchain-based certified car data into negotiation, guided by three design goals and three design principles (certified data provision, selective information disclosure, and data presentation as overview and within conversation), and evaluates it in an experimental market game.

PaperOpen source resource ↗
OverviewDSR gridDesign knowledgePaper design mapPublication metadata

01

Overview

Publication metadata and narrative from the current library record.

Authors
Andreas Engelmann, Gerhard Schwabe
Year
2024
Venue
Electronic Markets 34:45 (2024)
Methodology
Design science research; design and development of a chat artifact; experimental market game with students.
blockchaincertified-data-chats-used-carschatdata-marketdesign-science-researchnegotiationused-car-market

Certified data chats for future used car markets

Authors: Andreas Engelmann, Gerhard Schwabe
Venue: Electronic Markets 34:45 (2024)
Link: https://doi.org/10.1007/s12525-024-00725-z (opens in a new tab)

Summary

The study designs a certified data chat that integrates blockchain-based certified car data into negotiation, guided by three design goals and three design principles (certified data provision, selective information disclosure, and data presentation as overview and within conversation), and evaluates it in an experimental market game.

Artifact

A certified data chat for selective, controlled exchange of blockchain-based certified data in used-car negotiations.

Methodology

Design science research; design and development of a chat artifact; experimental market game with students.

Citations

[1] Andreas Engelmann, Gerhard Schwabe. Certified data chats for future used car markets. Electronic Markets 34:45 (2024). https://doi.org/10.1007/s12525-024-00725-z (opens in a new tab) [2] Source document: Certified data chats for future used car markets.pdf

02

DSR grid

Six dimensions represented in the current paper record.

01

Problem description

Extending the used-car customer journey onto a platform requires designing market communication and negotiation when blockchain-based certified data comes into play.

02

Input knowledge

The certified-data concept; the market-for-lemons and information-asymmetry literature; negotiation and instant-messaging research; the anatomy of a design principle (Gregor et al. 2020).

03

Research process

Design science research: design and development of a certified data chat, evaluated with an experimental market game played by students.

04

Key concepts

Certified data, future used car market, blockchain, data market, chat.

05

Solution description

A certified data chat for selective, controlled exchange of blockchain-certified car data in used-car negotiations. Solution-space representation: Instantiation (chat artifact) plus design goals and design principles (nascent design theory).

06

Output knowledge

Three design goals and three design principles for certified-data chat integration.

03

Design knowledge

Directly linked concepts, grouped by their represented design-knowledge category.

Design Goal

Design Goal3
Design Goal
design-knowledge/certified-data-chats-used-cars-dg1

DG1 - Useful integration of certified data assets

Implement a useful integration of certified data assets into the chat.

certified-data-chats-used-carschatdata-marketdesign-goal+2
Design Goal
design-knowledge/certified-data-chats-used-cars-dg2

DG2 - Simple and seamless interaction

Enable simple and seamless interaction using the certified data assets.

certified-data-chats-used-carschatdata-marketdesign-goal+2
Design Goal
design-knowledge/certified-data-chats-used-cars-dg3

DG3 - Transparent and manageable disclosure

Enable transparent and manageable disclosure using the certified data assets.

certified-data-chats-used-carschatdata-marketdesign-goal+2

Design Principle

Design Principle3
Design Principle
design-knowledge/certified-data-chats-used-cars-dp1

DP1 - Certified data provision

Provide certified data to negotiating sellers and buyers in a certified data area, so that both parties can consider the car data credible and trustworthy, increasing market transparency.

certified-data-chats-used-carschatdata-marketdesign-principle+2
Design Principle
design-knowledge/certified-data-chats-used-cars-dp2

DP2 - Selective information disclosure

Allow negotiating sellers to selectively disclose information to the buyers by moving certified data to the conversation area (e.g., via drag-and-drop), enabling context-individual disclosure manag...

certified-data-chats-used-carschatdata-marketdesign-principle+2
Design Principle
design-knowledge/certified-data-chats-used-cars-dp3

DP3 - Data presentation as overview and within conversation

Present certified data in used-car negotiations both as an overview and within the conversation, marking certified messages so they are recognized as certified and tamper-proof.

certified-data-chats-used-carschatdata-marketdesign-principle+2

04

Paper design map

The default semantic design map canonicalizes stored design relationships; Raw links retains the complete technical Markdown-link view.

Design-knowledge map

6 stored concepts / 3 canonical semantic relationships

Concept types
Design Goals
Design Principles
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05

Publication metadata

Additional metadata represented in the current library record.

Show additional metadata+
{
  "type": "paper",
  "title": "Certified data chats for future used car markets",
  "description": "The study designs a certified data chat that integrates blockchain-based certified car data into negotiation, guided by three design goals and three design principles (certified data provision, selective information disclosure, and data presentation as overview and within conversation), and evaluates it in an experimental market game.",
  "resource": "https://doi.org/10.1007/s12525-024-00725-z",
  "authors": "Andreas Engelmann, Gerhard Schwabe",
  "year": 2024,
  "venue": "Electronic Markets 34:45 (2024)",
  "methodology": "Design science research; design and development of a chat artifact; experimental market game with students.",
  "dsr_grid": true,
  "dsr_solution_space": "Instantiation (chat artifact) plus design goals and design principles (nascent design theory).",
  "tags": [
    "certified-data-chats-used-cars",
    "used-car-market",
    "data-market",
    "negotiation",
    "chat",
    "design-science-research",
    "blockchain"
  ]
}