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Library/Papers/Developing Blockchain-enabled Marketplace Interfaces: A Design Science Research Study

Research paper

Developing Blockchain-enabled Marketplace Interfaces: A Design Science Research Study

Grounded in the theory of effective use, the paper derives ten meta-requirements and eight design principles for blockchain-enabled marketplace interfaces that balance simplicity and trustworthiness, foster learning, provide interoperable identity/reputation, support domain-specific visualizations, add plausibility checks, enable privacy-preserving external storage, offer customized dashboards, and reflect industry-specific processes.

Paper
OverviewDSR gridPaper design mapDesign knowledgePublication metadata

01

Overview

Publication metadata and narrative from the current library record.

Authors
Tobias Koelbel, Ahmed Zekri, Christof Weinhardt
Year
2023
Venue
ICIS 2023 Proceedings
Methodology
Design science research; kernel theory (representation); expert interviews yielding meta-requirements; instantiation and evaluation.
Publication
View publication
Design knowledge
View design knowledge on GitHub
additive-manufacturingbemi-marketplace-interfacesblockchaindesign-science-researchhcimarketplaceuser-interface

Summary

Grounded in the theory of effective use, the paper derives ten meta-requirements and eight design principles for blockchain-enabled marketplace interfaces that balance simplicity and trustworthiness, foster learning, provide interoperable identity/reputation, support domain-specific visualizations, add plausibility checks, enable privacy-preserving external storage, offer customized dashboards, and reflect industry-specific processes.

Artifact

A blockchain-enabled marketplace interface (BEMI); the Open3D marketplace instantiation.

Methodology

Design science research; kernel theory (representation); expert interviews yielding meta-requirements; instantiation and evaluation.

02

DSR grid

Six dimensions represented in the current paper record.

01

Problem description

Blockchain-enabled marketplaces are complex, and users need interfaces that balance simplicity and trustworthiness to interact with the system effectively.

02

Input knowledge

The Theory of Effective Use (Burton-Jones & Grange) as the overarching kernel theory; affordances (Gibson); representation theory; interface-design literature.

03

Research process

Design science research: a systematic literature review and expert interviews to synthesize meta-requirements, then instantiation (Open3D) and evaluation.

04

Key concepts

Blockchain, B2B, interface, design science research, theory of effective use.

05

Solution description

A blockchain-enabled marketplace interface (Open3D) realizing eight design principles through sixteen design features. Solution-space representation: Instantiation (Open3D) plus a design theory (meta-requirements, principles, features).

06

Output knowledge

Ten meta-requirements, eight design principles and sixteen design features for blockchain marketplace interfaces.

03

Paper design map

The default semantic design map canonicalizes stored design relationships; Raw links retains the complete technical Markdown-link view.

Design-knowledge map

34 stored concepts / 26 canonical semantic relationships

Concept types
Meta-Requirements
Design Principles
Design Features
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04

Design knowledge

Directly linked concepts, grouped by their represented design-knowledge category.

16 Design Features

design-knowledge/bemi-marketplace-interfaces-df1

DF1 - Landing page

A landing page that serves as the artifact's central point of contact, presenting system values, terms of use and a help center.

additive-manufacturingbemi-marketplace-interfacesdesign-featurehci+2
design-knowledge/bemi-marketplace-interfaces-df2

DF2 - Clickable icons for interface customization

Clickable icons that allow interface customization such as language selection and settings.

additive-manufacturingbemi-marketplace-interfacesdesign-featurehci+2
design-knowledge/bemi-marketplace-interfaces-df3

DF3 - Technical documentation and whitepapers

Access to technical documentation and whitepapers to promote transparency and support user learning.

additive-manufacturingbemi-marketplace-interfacesdesign-featurehci+2
design-knowledge/bemi-marketplace-interfaces-df4

DF4 - Community engagement (DAO / SDK)

Community-engagement mechanisms letting users participate in governance via a DAO, build their own marketplace via an SDK, or join a Discord community.

additive-manufacturingbemi-marketplace-interfacesdesign-featurehci+2
design-knowledge/bemi-marketplace-interfaces-df5

DF5 - Connect Wallet / SSI identity

A 'Connect Wallet' function integrating interoperable identity management through Self-Sovereign Identity wallets.

additive-manufacturingbemi-marketplace-interfacesdesign-featurehci+2
design-knowledge/bemi-marketplace-interfaces-df6

DF6 - Reputation mechanisms

Reputation mechanisms integrated to build trust between participants in the decentralized marketplace.

additive-manufacturingbemi-marketplace-interfacesdesign-featurehci+2
design-knowledge/bemi-marketplace-interfaces-df7

DF7 - Role-specific dashboards

Customizable supplier and demand dashboards connecting the marketplace backend and blockchain ecosystem to provide customized information.

additive-manufacturingbemi-marketplace-interfacesdesign-featurehci+2
design-knowledge/bemi-marketplace-interfaces-df8

DF8 - Interactive dashboard features

Interactive dashboard features such as drilldown and filters.

additive-manufacturingbemi-marketplace-interfacesdesign-featurehci+2
design-knowledge/bemi-marketplace-interfaces-df9

DF9 - Visual dashboard features

Visual dashboard features such as diagrams and images.

additive-manufacturingbemi-marketplace-interfacesdesign-featurehci+2
design-knowledge/bemi-marketplace-interfaces-df10

DF10 - Error notification

An error-notification feature that informs users of possible errors in their interactions (e.g., null filter entities or invalid input values).

additive-manufacturingbemi-marketplace-interfacesdesign-featurehci+2
design-knowledge/bemi-marketplace-interfaces-df11

DF11 - Process execution validation

A process-execution validation/confirmation feature (pop-up) ensuring users confirm actions, given the irreversibility of blockchain transactions.

additive-manufacturingbemi-marketplace-interfacesdesign-featurehci+2
design-knowledge/bemi-marketplace-interfaces-df12

DF12 - Peer-to-peer database linking (IPFS)

Peer-to-peer database linking (e.g., IPFS) to integrate large data externally without compromising the security and scalability of the system.

additive-manufacturingbemi-marketplace-interfacesdesign-featurehci+2
design-knowledge/bemi-marketplace-interfaces-df13

DF13 - Customized and trusted view

A customized and trusted dashboard view giving users a tailored, trustworthy overview of the marketplace.

additive-manufacturingbemi-marketplace-interfacesdesign-featurehci+2
design-knowledge/bemi-marketplace-interfaces-df14

DF14 - Transaction history

Transaction-history information within dashboards (e.g., saved searches, recent transactions and reviews, and order-progress indicators).

additive-manufacturingbemi-marketplace-interfacesdesign-featurehci+2
design-knowledge/bemi-marketplace-interfaces-df15

DF15 - Direct communication ('Contact')

A direct-communication feature (the 'Contact' button) enabling an off-chain communication channel between transaction partners.

additive-manufacturingbemi-marketplace-interfacesdesign-featurehci+2
design-knowledge/bemi-marketplace-interfaces-df16

DF16 - Reserve capacity

A 'Reserve' button letting users reserve available capacity in the marketplace.

additive-manufacturingbemi-marketplace-interfacesdesign-featurehci+2

8 Design Principles

design-knowledge/bemi-marketplace-interfaces-dp1

DP1 - Prioritize simplicity while balancing trustworthiness

Design BEMIs that prioritize simplicity and intuitiveness while balancing trustworthiness and usability to ensure a user experience that resembles traditional marketplaces.

additive-manufacturingbemi-marketplace-interfacesdesign-principlehci+2
design-knowledge/bemi-marketplace-interfaces-dp2

DP2 - Support learning and engagement via documentation

Design BEMIs that support users' learning and engagement by providing comprehensive documentation to foster trust by transparency and stimulate innovation in decentralized communities.

additive-manufacturingbemi-marketplace-interfacesdesign-principlehci+2
design-knowledge/bemi-marketplace-interfaces-dp3

DP3 - Interoperable identity and reputation infrastructure

Design BEMIs with an interoperable identity management and reputation infrastructure to increase trust between transaction partners and enable user empowerment with sovereign authentication methods.

additive-manufacturingbemi-marketplace-interfacesdesign-principlehci+2
design-knowledge/bemi-marketplace-interfaces-dp4

DP4 - Domain-specific graphical representations

Design BEMIs with graphical representations and functions for CAM-specific perspectives so that users can seamlessly navigate multidimensionality and incorporate stakeholders' points of view.

additive-manufacturingbemi-marketplace-interfacesdesign-principlehci+2
design-knowledge/bemi-marketplace-interfaces-dp5

DP5 - Real-time plausibility checks and time-limited corrections

Design BEMIs with real-time input plausibility checks to reduce the risk of errors and allow for time-limited corrections, given the irreversibility of finalized transactions.

additive-manufacturingbemi-marketplace-interfacesdesign-principlehci+2
design-knowledge/bemi-marketplace-interfaces-dp6

DP6 - External storage connectivity for privacy and scalability

Design BEMIs with external storage connectivity to mitigate blockchain scalability issues and enable privacy-preserving data storage.

additive-manufacturingbemi-marketplace-interfacesdesign-principlehci+2
design-knowledge/bemi-marketplace-interfaces-dp7

DP7 - User-specific dashboards for customized KPI reporting

Design BEMIs with user-specific dashboards that enable customized information and reports on essential KPIs across variable levels of granularity.

additive-manufacturingbemi-marketplace-interfacesdesign-principlehci+2
design-knowledge/bemi-marketplace-interfaces-dp8

DP8 - Industry-specific processes for actionable decision-making

Design BEMIs that reflect industry-specific processes to guide users with actionable insights that facilitate decision making.

additive-manufacturingbemi-marketplace-interfacesdesign-principlehci+2

10 Meta Requirements

design-knowledge/bemi-marketplace-interfaces-mr1

MR1 - Balance simplicity and trustworthiness

BEMI interfaces must balance simplicity and trustworthiness, ensuring usability for both tech-savvy and non-tech-savvy individuals despite the interface's overall technical complexity.

additive-manufacturingbemi-marketplace-interfaceshcimarketplace+2
design-knowledge/bemi-marketplace-interfaces-mr2

MR2 - Provide audience-specific documentation

BEMIs should support users' learning by providing concise and audience-specific explanations of complex concepts.

additive-manufacturingbemi-marketplace-interfaceshcimarketplace+2
design-knowledge/bemi-marketplace-interfaces-mr3

MR3 - Ensure user-centric identity management

Identities in a BEMI should be designed for interoperability, and be easily accessible and manageable by users across different platforms.

additive-manufacturingbemi-marketplace-interfaceshcimarketplace+2
design-knowledge/bemi-marketplace-interfaces-mr4

MR4 - Fit transparent and interoperable reputation

A fair, transparent and interoperable reputation system should be implemented, differentiating between actor-specific trust and trust in marketplace processes.

additive-manufacturingbemi-marketplace-interfaceshcimarketplace+2
design-knowledge/bemi-marketplace-interfaces-mr5

MR5 - Set up adjustable visualizations

Complex and multidimensional concepts should be operationally divided into smaller parts with adjustable visualizations, allowing users to start with one particular perspective and successively take additional perspectives into account.

additive-manufacturingbemi-marketplace-interfaceshcimarketplace+2
design-knowledge/bemi-marketplace-interfaces-mr6

MR6 - Offer product and status representation

BEMIs should allow for consistent graphical representation of service operations (i.e., orders) and available hardware resources (i.e., 3D printers).

additive-manufacturingbemi-marketplace-interfaceshcimarketplace+2
design-knowledge/bemi-marketplace-interfaces-mr7

MR7 - Implement input validation

Functions should be implemented that instantly validate inputs and alert users to any errors.

additive-manufacturingbemi-marketplace-interfaceshcimarketplace+2
design-knowledge/bemi-marketplace-interfaces-mr8

MR8 - Foster selective data transmission

BEMIs must incorporate functionalities that allow for selective data transmission to provide a secure and trustworthy environment while safeguarding the privacy and confidentiality of sensitive information.

additive-manufacturingbemi-marketplace-interfaceshcimarketplace+2
design-knowledge/bemi-marketplace-interfaces-mr9

MR9 - Enable customized dashboards

BEMIs must provide tabular overviews of all user-specific information in dashboards that must be specialized to supply-side and demand-side market participants.

additive-manufacturingbemi-marketplace-interfaceshcimarketplace+2
design-knowledge/bemi-marketplace-interfaces-mr10

MR10 - Allow for domain-specific information

BEMIs should implement two domain-specific functions: a direct communication channel between buyers and sellers, and the ability for demanders to reserve suppliers' manufacturing capacities.

additive-manufacturingbemi-marketplace-interfaceshcimarketplace+2

05

Publication metadata

Additional metadata represented in the current library record.

Show additional metadata+
{
  "type": "paper",
  "title": "Developing Blockchain-enabled Marketplace Interfaces: A Design Science Research Study",
  "description": "Grounded in the theory of effective use, the paper derives ten meta-requirements and eight design principles for blockchain-enabled marketplace interfaces that balance simplicity and trustworthiness, foster learning, provide interoperable identity/reputation, support domain-specific visualizations, add plausibility checks, enable privacy-preserving external storage, offer customized dashboards, and reflect industry-specific processes.",
  "resource": "https://aisel.aisnet.org/icis2023/blockchain/blockchain/1",
  "authors": "Tobias Koelbel, Ahmed Zekri, Christof Weinhardt",
  "year": 2023,
  "venue": "ICIS 2023 Proceedings",
  "methodology": "Design science research; kernel theory (representation); expert interviews yielding meta-requirements; instantiation and evaluation.",
  "dsr_grid": true,
  "dsr_solution_space": "Instantiation (Open3D) plus a design theory (meta-requirements, principles, features).",
  "tags": [
    "bemi-marketplace-interfaces",
    "marketplace",
    "user-interface",
    "additive-manufacturing",
    "hci",
    "design-science-research",
    "blockchain"
  ]
}