Design feature DF15: Direct communication ('Contact')
A direct-communication feature (the 'Contact' button) enabling an off-chain communication channel between transaction partners.
Source paper
This design feature is a technology-specific realization proposed by Developing Blockchain-enabled Marketplace Interfaces: A Design Science Research Study (Tobias Koelbel, Ahmed Zekri, Christof Weinhardt, 2023).
Citations
[1] Tobias Koelbel, Ahmed Zekri, Christof Weinhardt. Developing Blockchain-enabled Marketplace Interfaces: A Design Science Research Study. ICIS 2023 Proceedings. https://aisel.aisnet.org/icis2023/blockchain/blockchain/1 (opens in a new tab) [2] Source document: Developing Blockchain-enabled Marketplace Interfaces - A Design Science Research Study.pdf