Design Objective

DO4 - Efficiency

Enable seamless, reliable and scalable information exchange between electricity supplier and customer, minimizing blockchain data processing to retain high uptime and availability.

Overview

Producer metadata and the represented concept document.

Concept identity

design-knowledge/ambivalence-trust-loyalty-do4

Open concept record

Producer label: DO4
Source paper: From ambivalence to trust: Using blockchain in customer loyalty programs
Timestamp: 2026-07-16T00:00:00+00:00
Bundle path: design-knowledge/ambivalence-trust-loyalty-do4.md

ambivalence-trust-loyaltycustomer-loyaltydesign-objectiveenergygreen-electricitytrust

Design objective DO4: Efficiency

Enable seamless, reliable and scalable information exchange between electricity supplier and customer, minimizing blockchain data processing to retain high uptime and availability.

Source paper

This design objective is proposed by From ambivalence to trust: Using blockchain in customer loyalty programs (Manuel Utz, Simon Johanning, Tamara Roth, Thomas Bruckner, Jens Strueker, 2023).

Linked concepts

Concepts connected by incoming or outgoing native Markdown links.

2 Design Requirements

design-knowledge/ambivalence-trust-loyalty-dr9

DR9 - Fast data synchronization between software components

Fast data synchronization between software components.

ambivalence-trust-loyaltycustomer-loyaltydesign-requirementenergy+2

design-knowledge/ambivalence-trust-loyalty-dr10

DR10 - High software uptime and availability

High software uptime and availability, since blockchain does not scale as easily as other technologies, so data processing via blockchain should be reduced to a minimum.

ambivalence-trust-loyaltycustomer-loyaltydesign-requirementenergy+2

1 Paper

papers/ambivalence-trust-loyalty

From ambivalence to trust: Using blockchain in customer loyalty programs

To reduce customer ambivalence toward green electricity tariffs, the paper develops a blockchain-based loyalty program refined over four iterations, structured around six design objectives (accountability, customizability, simplicity, efficiency, maintainability and affordability) with fourteen underlying design requirements, and derives four generalized design principles (customer agency, verifiable information, appropriate usability, and data access).

ambivalence-trust-loyaltyblockchaincustomer-loyaltydesign-science-research+3

Relationships

Directed links from Markdown. Heading context is displayed as derived metadata, not as a formal OKF predicate.

Outgoing links

From ambivalence to trust: Using blockchain in customer loyalty programs
Paper
Source
DO4 - Efficiency
Target
From ambivalence to trust: Using blockchain in customer loyalty programs
Link label
From ambivalence to trust: Using blockchain in customer loyalty programs
Status
Resolved
Derived heading context: Source paper

Incoming backlinks

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One-hop by default, with an optional bounded two-hop view. Nodes are concept files and arrows are Markdown links.

Knowledge graph

4 of 4 concepts · 8 directed relationships

Concept types

Raw metadata

The complete producer frontmatter, serialized without server paths or runtime data.

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{
  "type": "design-objective",
  "title": "DO4 - Efficiency",
  "description": "Enable seamless, reliable and scalable information exchange between electricity supplier and customer, minimizing blockchain data processing to retain high uptime and availability.",
  "resource": "https://doi.org/10.1016/j.ijinfomgt.2022.102496",
  "source_paper": "From ambivalence to trust: Using blockchain in customer loyalty programs",
  "label": "DO4",
  "tags": [
    "ambivalence-trust-loyalty",
    "design-objective",
    "energy",
    "customer-loyalty",
    "trust",
    "green-electricity"
  ]
}

Design Objective

DO4 - Efficiency

Enable seamless, reliable and scalable information exchange between electricity supplier and customer, minimizing blockchain data processing to retain high uptime and availability.

Overview

Producer metadata and the represented concept document.

Concept identity

design-knowledge/ambivalence-trust-loyalty-do4

Open concept record

Producer label: DO4
Source paper: From ambivalence to trust: Using blockchain in customer loyalty programs
Timestamp: 2026-07-16T00:00:00+00:00
Bundle path: design-knowledge/ambivalence-trust-loyalty-do4.md

ambivalence-trust-loyaltycustomer-loyaltydesign-objectiveenergygreen-electricitytrust

Design objective DO4: Efficiency

Enable seamless, reliable and scalable information exchange between electricity supplier and customer, minimizing blockchain data processing to retain high uptime and availability.

Source paper

This design objective is proposed by From ambivalence to trust: Using blockchain in customer loyalty programs (Manuel Utz, Simon Johanning, Tamara Roth, Thomas Bruckner, Jens Strueker, 2023).

Linked concepts

Concepts connected by incoming or outgoing native Markdown links.

2 Design Requirements

design-knowledge/ambivalence-trust-loyalty-dr9

DR9 - Fast data synchronization between software components

Fast data synchronization between software components.

ambivalence-trust-loyaltycustomer-loyaltydesign-requirementenergy+2

design-knowledge/ambivalence-trust-loyalty-dr10

DR10 - High software uptime and availability

High software uptime and availability, since blockchain does not scale as easily as other technologies, so data processing via blockchain should be reduced to a minimum.

ambivalence-trust-loyaltycustomer-loyaltydesign-requirementenergy+2

1 Paper

papers/ambivalence-trust-loyalty

From ambivalence to trust: Using blockchain in customer loyalty programs

ambivalence-trust-loyaltyblockchaincustomer-loyaltydesign-science-research+3

Relationships

Directed links from Markdown. Heading context is displayed as derived metadata, not as a formal OKF predicate.

Outgoing links

From ambivalence to trust: Using blockchain in customer loyalty programs
Paper
Source
DO4 - Efficiency
Target
From ambivalence to trust: Using blockchain in customer loyalty programs
Link label
From ambivalence to trust: Using blockchain in customer loyalty programs
Status
Resolved
Derived heading context: Source paper

Incoming backlinks

Local graph

One-hop by default, with an optional bounded two-hop view. Nodes are concept files and arrows are Markdown links.

Knowledge graph

4 of 4 concepts · 8 directed relationships

Concept types

Raw metadata

The complete producer frontmatter, serialized without server paths or runtime data.

Show producer frontmatter

{
  "type": "design-objective",
  "title": "DO4 - Efficiency",
  "description": "Enable seamless, reliable and scalable information exchange between electricity supplier and customer, minimizing blockchain data processing to retain high uptime and availability.",
  "resource": "https://doi.org/10.1016/j.ijinfomgt.2022.102496",
  "source_paper": "From ambivalence to trust: Using blockchain in customer loyalty programs",
  "label": "DO4",
  "tags": [
    "ambivalence-trust-loyalty",
    "design-objective",
    "energy",
    "customer-loyalty",
    "trust",
    "green-electricity"
  ]
}