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Library/DR6 - Deliver all information for setup process

Design Requirement

DR6 - Deliver all information for setup process

Deliver all information for the setup process, should the electricity supplier deem it necessary or desirable that customers set up the system without the support of a technician.

OverviewLinked conceptsRelationshipsGraphRaw metadata

01

Overview

Producer metadata and the represented concept document.

Concept identity

design-knowledge/ambivalence-trust-loyalty-dr6
Open concept record
Producer label
DR6
Source paper
From ambivalence to trust: Using blockchain in customer loyalty programs
Timestamp
2026-08-05T00:00:00+00:00
Bundle path
design-knowledge/ambivalence-trust-loyalty-dr6.md
ambivalence-trust-loyaltycustomer-loyaltydesign-requirementenergygreen-electricitytrust

Design requirement DR6: Deliver all information for setup process

Deliver all information for the setup process, should the electricity supplier deem it necessary or desirable that customers set up the system without the support of a technician.

Source paper

This design requirement is proposed by From ambivalence to trust: Using blockchain in customer loyalty programs (Manuel Utz, Simon Johanning, Tamara Roth, Thomas Bruckner, Jens Strueker, 2023).

Addresses

  • Design objective DO3: Simplicity

02

Linked concepts

Concepts connected by incoming or outgoing native Markdown links.

1 Design Objective

design-knowledge/ambivalence-trust-loyalty-do3

DO3 - Simplicity

Provide an intuitive user interface so customers, who vary in their degree of digital literacy, do not have to deal with the technical details of blockchain technology; deliver all information needed for setup and enable automatic smart device detection.

ambivalence-trust-loyaltycustomer-loyaltydesign-objectiveenergy+2

1 Paper

papers/ambivalence-trust-loyalty

From ambivalence to trust: Using blockchain in customer loyalty programs

To reduce customer ambivalence toward green electricity tariffs, the paper develops a blockchain-based loyalty program refined over four iterations, structured around six design objectives (accountability, customizability, simplicity, efficiency, maintainability and affordability) with fourteen underlying design requirements, and derives four generalized design principles (customer agency, verifiable information, appropriate usability, and data access).

ambivalence-trust-loyaltyblockchaincustomer-loyaltydesign-science-research+3

03

Relationships

Directed links from Markdown. Heading context is displayed as derived metadata, not as a formal OKF predicate.

Outgoing links

2
  • →

    DO3 - Simplicity

    Design Objective
    Source
    DR6 - Deliver all information for setup process
    Target
    DO3 - Simplicity
    Link label
    Design objective DO3: Simplicity
    Status
    Resolved

    Derived heading context: Addresses

  • →

    From ambivalence to trust: Using blockchain in customer loyalty programs

    Paper
    Source
    DR6 - Deliver all information for setup process
    Target
    From ambivalence to trust: Using blockchain in customer loyalty programs
    Link label
    From ambivalence to trust: Using blockchain in customer loyalty programs
    Status
    Resolved

    Derived heading context: Source paper

Incoming backlinks

1
  • ←

    From ambivalence to trust: Using blockchain in customer loyalty programs

    Paper
    Source
    From ambivalence to trust: Using blockchain in customer loyalty programs
    Target
    DR6 - Deliver all information for setup process
    Link label
    Design requirement DR6: Deliver all information for setup process
    Status
    Resolved

    Derived heading context: Design knowledge

04

Local graph

One-hop by default, with an optional bounded two-hop view. Nodes are concept files and arrows are Markdown links.

Knowledge graph

3 of 3 concepts · 5 directed relationships

Concept types
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Design RequirementSeed

Deliver all information for setup process

Concept identity

Concept ID
design-knowledge/ambivalence-trust-loyalty-dr6
Producer label
DR6
Native type
design-requirement

Description

Deliver all information for the setup process, should the electricity supplier deem it necessary or desirable that customers set up the system without the support of a technician.

DOI

https://doi.org/10.1016/j.ijinfomgt.2022.102496

Tags

  • ambivalence-trust-loyalty
  • customer-loyalty
  • design-requirement
  • energy
  • green-electricity
  • trust
Description and publication link from the library record.

05

Raw metadata

The complete producer frontmatter, serialized without server paths or runtime data.

Show producer frontmatter+
{
  "type": "design-requirement",
  "title": "DR6 - Deliver all information for setup process",
  "description": "Deliver all information for the setup process, should the electricity supplier deem it necessary or desirable that customers set up the system without the support of a technician.",
  "resource": "https://doi.org/10.1016/j.ijinfomgt.2022.102496",
  "source_paper": "From ambivalence to trust: Using blockchain in customer loyalty programs",
  "label": "DR6",
  "tags": [
    "ambivalence-trust-loyalty",
    "design-requirement",
    "energy",
    "customer-loyalty",
    "trust",
    "green-electricity"
  ]
}