Design requirement DR6: Deliver all information for setup process
Deliver all information for the setup process, should the electricity supplier deem it necessary or desirable that customers set up the system without the support of a technician.
Source paper
This design requirement is proposed by From ambivalence to trust: Using blockchain in customer loyalty programs (Manuel Utz, Simon Johanning, Tamara Roth, Thomas Bruckner, Jens Strueker, 2023).