Design Feature

DF1 - Customer wallet notification for recall states

Customers log in with an Ethereum wallet and receive notifications about recall states of products they own.

Design FeatureOpen source resource ↗

Overview

Producer metadata and the represented concept document.

Concept identity

design-knowledge/dissonance-dialogue-recall-df1

Open concept record

Producer label: DF1
Source paper: From Dissonance to Dialogue: A Token-Based Approach to Bridge the Gap Between Manufacturers and Customers
Timestamp: 2026-07-16T00:00:00+00:00
Bundle path: design-knowledge/dissonance-dialogue-recall-df1.md

design-featuredissonance-dialogue-recallerp-integrationrecall-communicationtokenizationtraceability

Design feature DF1: Customer wallet notification for recall states

Customers log in with an Ethereum wallet and receive notifications about recall states of products they own.

Source paper

This design feature is a technology-specific realization proposed by From Dissonance to Dialogue: A Token-Based Approach to Bridge the Gap Between Manufacturers and Customers (Norman Pytel, Christian Ziegler, Axel Winkelmann, 2024).

Implements

Citations

[1] Norman Pytel, Christian Ziegler, Axel Winkelmann. From Dissonance to Dialogue: A Token-Based Approach to Bridge the Gap Between Manufacturers and Customers. ACM Transactions on Management Information Systems 15(1), Article 3 (2024). https://doi.org/10.1145/3639058 (opens in a new tab) [2] Source document: From Dissonance to Dialogue - A Token-Based Approach.pdf

Linked concepts

Concepts connected by incoming or outgoing native Markdown links.

Design Principle

Design Principle2

Design Principle

design-knowledge/dissonance-dialogue-recall-dp3

DP3 - Traceability with customer notifications

Enable traceability functions with customer wallet notifications and backward and forward ownership tracing to ensure synchronized communication for all related owners.

design-principledissonance-dialogue-recallerp-integrationrecall-communication+2

Design Principle

design-knowledge/dissonance-dialogue-recall-dp5

DP5 - Customer participation in recall information

Implement mechanisms that allow customers to receive recall information and announce product defects, promoting active customer participation.

design-principledissonance-dialogue-recallerp-integrationrecall-communication+2

Paper

Paper1

Paper

papers/dissonance-dialogue-recall

From Dissonance to Dialogue: A Token-Based Approach to Bridge the Gap Between Manufacturers and Customers

The paper presents a token-based recall-communication system integrating ERP and blockchain, developing six design principles (and supporting design features) that improve recall coordination, traceability and co-value creation between manufacturers and customers.

blockchaindesign-science-researchdissonance-dialogue-recallerp-integration+3

Relationships

Directed links from Markdown. Heading context is displayed as derived metadata, not as a formal OKF predicate.

Outgoing links

Incoming backlinks

Local graph

One-hop by default, with an optional bounded two-hop view. Nodes are concept files and arrows are Markdown links.

Knowledge graph

4 of 4 concepts · 10 directed relationships

Concept types

Design FeatureSeed

DF1 - Customer wallet notification for recall states

Bundle identity

Concept ID: design-knowledge/dissonance-dialogue-recall-df1
Markdown path: design-knowledge/dissonance-dialogue-recall-df1.md
Producer label: DF1
Native type: design-feature

Markdown summary

Design feature DF1: Customer wallet notification for recall states Customers log in with an Ethereum wallet and receive notifications about recall states of products they own. Source paper This design feature is a technology-specific realization proposed by From Dissonance to Dialogue: A Token-Based Approach to Bridge the Gap Between Manufacturers and Customers (Norman Pytel, Christian Ziegler, Axel Winkelmann, 2024). Implements Design principle DP3: Traceability with customer notifications Design principle DP5: Customer participation in recall information Citations [1] Norman Pytel, Christian Ziegler, Axel Winkelmann. From Dissonance to Dialogue: A Token-Based Approach to Bridge the Gap…

Raw metadata

The complete producer frontmatter, serialized without server paths or runtime data.

Show producer frontmatter

{
  "type": "design-feature",
  "title": "DF1 - Customer wallet notification for recall states",
  "description": "Customers log in with an Ethereum wallet and receive notifications about recall states of products they own.",
  "resource": "https://doi.org/10.1145/3639058",
  "source_paper": "From Dissonance to Dialogue: A Token-Based Approach to Bridge the Gap Between Manufacturers and Customers",
  "label": "DF1",
  "tags": [
    "dissonance-dialogue-recall",
    "design-feature",
    "recall-communication",
    "erp-integration",
    "traceability",
    "tokenization"
  ],
  "timestamp": "2026-07-16T00:00:00+00:00"
}

Design Feature

DF1 - Customer wallet notification for recall states

Customers log in with an Ethereum wallet and receive notifications about recall states of products they own.

Design FeatureOpen source resource ↗

Overview

Producer metadata and the represented concept document.

Concept identity

design-knowledge/dissonance-dialogue-recall-df1

Open concept record

Producer label: DF1
Source paper: From Dissonance to Dialogue: A Token-Based Approach to Bridge the Gap Between Manufacturers and Customers
Timestamp: 2026-07-16T00:00:00+00:00
Bundle path: design-knowledge/dissonance-dialogue-recall-df1.md

design-featuredissonance-dialogue-recallerp-integrationrecall-communicationtokenizationtraceability

Design feature DF1: Customer wallet notification for recall states

Customers log in with an Ethereum wallet and receive notifications about recall states of products they own.

Source paper

Implements

Citations

Linked concepts

Concepts connected by incoming or outgoing native Markdown links.

Design Principle

Design Principle2

Design Principle

design-knowledge/dissonance-dialogue-recall-dp3

DP3 - Traceability with customer notifications

Enable traceability functions with customer wallet notifications and backward and forward ownership tracing to ensure synchronized communication for all related owners.

design-principledissonance-dialogue-recallerp-integrationrecall-communication+2

Design Principle

design-knowledge/dissonance-dialogue-recall-dp5

DP5 - Customer participation in recall information

Implement mechanisms that allow customers to receive recall information and announce product defects, promoting active customer participation.

design-principledissonance-dialogue-recallerp-integrationrecall-communication+2

Paper

Paper1

Paper

papers/dissonance-dialogue-recall

From Dissonance to Dialogue: A Token-Based Approach to Bridge the Gap Between Manufacturers and Customers

blockchaindesign-science-researchdissonance-dialogue-recallerp-integration+3

Relationships

Directed links from Markdown. Heading context is displayed as derived metadata, not as a formal OKF predicate.

Outgoing links

Incoming backlinks

Local graph

One-hop by default, with an optional bounded two-hop view. Nodes are concept files and arrows are Markdown links.

Knowledge graph

4 of 4 concepts · 10 directed relationships

Concept types

Design FeatureSeed

DF1 - Customer wallet notification for recall states

Bundle identity

Concept ID: design-knowledge/dissonance-dialogue-recall-df1
Markdown path: design-knowledge/dissonance-dialogue-recall-df1.md
Producer label: DF1
Native type: design-feature

Markdown summary

Raw metadata

The complete producer frontmatter, serialized without server paths or runtime data.

Show producer frontmatter

{
  "type": "design-feature",
  "title": "DF1 - Customer wallet notification for recall states",
  "description": "Customers log in with an Ethereum wallet and receive notifications about recall states of products they own.",
  "resource": "https://doi.org/10.1145/3639058",
  "source_paper": "From Dissonance to Dialogue: A Token-Based Approach to Bridge the Gap Between Manufacturers and Customers",
  "label": "DF1",
  "tags": [
    "dissonance-dialogue-recall",
    "design-feature",
    "recall-communication",
    "erp-integration",
    "traceability",
    "tokenization"
  ],
  "timestamp": "2026-07-16T00:00:00+00:00"
}